How Do I Unblock Other Profiles?

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  4. How Do I Unblock Other Profiles?

To unblock other profiles, please follow the instructions:

On Android:
  • Open Hornet and go to your profile section
  • Go to "Settings" (the cog icon in the upper-right corner)
  • Tap “Blocked List”
  • Click the trash icon to the right of the user you want to unblock
  • Confirm by tapping "OK"

Note: You can also unblock all users by tapping "Trash Bin" icon in the upper-right corner.

On iOS:

 

  • Open Hornet and go to your profile section
  • Go to "Settings" (the cog icon in the upper-right corner)
  • Tap “Blocked List”
  • Click the profile you want to unblock
  • Confirm by tapping "Unblock"

Note: You can also unblock all users by tapping "Unblock All" button  in the upper-right corner.

On Web:
  • Go to our website https://hornet.com and access your account
  • Click on your name/profile picture in the upper-right corner of the screen
  • Click on “Blocked Users”
  • Place the mouse cursor on the profile you want to unblock and click on “Unblock”

If you cannot find a solution in our FAQ, please write to us at feedback@hornet.com. It is important that you include your Account ID in the email, so that we can trace your account. Your Account ID is on your profile and begins with the ‘@’ symbol.

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