How can I change my password?

To change your password, please follow these steps:

On Android
  • Open Hornet and go to your profile
  • Tap the  icon on the upper right corner of your screen
  • Tap Settings
  • Select Account and tap the icon
  • Select Change Password and set your new password
  • Confirm by tapping OK
On iOS
  • Open Hornet and go to your profile
  • Tap the  icon on the upper right corner of your screen
  • Tap Settings
  • Select Account and then Password
  • Set your new password and confirm it by tapping done on your keyboard
On Web
  • Click your profile photo on the upper right corner and select Account
  • Scroll down to the Password section and set your new password
  • Confirm by clicking Save

If you cannot find a solution in our FAQ, please write to us at feedback@hornet.com. It is important that you include your Account ID so that we can trace your account. Your Account ID is located on your profile, on the top center of the screen, and begins with the “@” symbol.

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