I Want To Delete An Old Or Duplicate Account

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  4. I Want To Delete An Old Or Duplicate Account

To delete an old or duplicate profile, please follow the instructions:

On Android:
  • Go into the profile and scroll down
  • Just below the profile photos, click on the “More Options” icon ()
  • Choose “Report this member”
  • Select the option “This is Me”
  • Confirm by tapping "OK"
On iOS:
  • Go into the profile
  • Scroll down to the profile details
  • Tap the flag icon to the right (above the Follow button)
  • Select "This is me" and tap "Report" in the upper-right corner
  • The comments should be "This is my old profile, can you please delete it?"
  • Confirm by tapping "OK"
On Web:
  • Go into the profile and click "View Full Profile"
  • Tap the icon “” in the upper-right corner
  • Tap “Report”
  • Select "This is me"
  • The report reason might be "This is my old profile, can you please delete it?"
  • Confirm by tapping "OK"

If you cannot find a solution in our FAQ, please write to us at feedback@hornet.com. It is important that you include your Account ID in the email, so that we can trace your account. Your Account ID is on your profile and begins with the ‘@’ symbol.

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