When you become a Hornet Member, charges are processed by one of our commercial partners (Apple, Google, Stripe).
To stop auto‑renewal of your Hornet membership, please follow these steps:
Cancel via Android / Google Play Store
- Open Google Play on your device.
- Tap your profile picture in the upper right corner.
- Select Payments and Subscriptions.
- Select Subscriptions.
- Find Hornet and tap Manage Subscription.
- Tap Cancel Subscription.
- Confirm.
Cancel via Google Pay (for other payment methods on Android)
- Visit pay.google.com and log in with your Google Account if necessary.
- Under the Subscriptions & Services tab, find your Hornet membership.
- Tap Cancel Subscription.
Cancel via iOS / App Store
- Open the App Store.
- Tap your profile picture on the upper right corner (Account Page).
- Select Subscriptions and find your Hornet membership.
- Tap the Cancel Subscription button.
- Confirm.
Note: For refund-related issues, please contact AppleCare – iTunes Support here.
Cancel via the Web
- Go to hornet.com and log in.
- In the upper right corner, click your profile picture.
- Select Account.
- Find the Membership section and click Cancel Membership.
- Confirm.
Still need help? Email us at feedback@hornet.com. Please include your username so we can find your account faster. It appears on your profile page, at the top center of the screen, and begins with the “@” symbol.
