Hornet’s usernames (@…) must contain 15 characters or less, with no special characters. To claim your unique username, please follow these steps:
On Android
- Go to your profile
- Tap the ⋯ icon on the upper right corner of your screen
- Tap Edit Profile
- Type your desired unique username on the Username field
- Tap the check icon on the upper right corner to confirm
On iOS
- Go to your profile
- Tap the ⋯ icon on the upper right corner of your screen
- Tap Edit Profile
- Type your desired unique username on the Username field
- Tap Save on the upper right corner to confirm
On Web
- Click your photo thumbnail on the upper right corner and select My Profile
- Click Edit Profile
- Type your desired unique username on the Username field
- Confirm by clicking Save
If you cannot find a solution in our FAQ, please write to us at feedback@hornet.com. It is important that you include your Account ID so that we can trace your account. Your Account ID is located on your profile, right under your name, and begins with the “@” symbol.
