Support

Depending on your level of access, you can vote on strings or approve them. Translators are able to vote on strings, while proofreaders can approve them only.

It’s important to always check this section before suggesting new translations. If you suggest duplicate translations often, you could be removed from the project without warning.

If you are a translator, you will see this in the suggested translations section:

1. You can use the plus (+) button to vote a translation up if it’s good or if you like it. If there’s something wrong or the translation is bad, you can click on the minus (-) button to vote it down. If there’s nothing wrong with a translation but you just don’t like it, be neutral and don’t vote it.
2. This number shows the resulting amount of votes. It starts at zero (0), and it can be positive or negative.
3. This icon indicates if a translation has been approved already. Only one translation can be approved for each string. If there’s no approval icon, that means the translations haven’t been proofread yet.

If you are a proofreader, you will see this in the suggested translations section:

1. This number shows the resulting amount of votes. It starts at zero (0), and it can be positive or negative. You should place your approval considering the results of the voting process, but you don’t have to approve the translation that has the highest score. For languages that have complex grammar or rules, voting results could show what looks better to general users, independently of being written grammatically correct or not.
2. Use this button to approve the translation you chose. If the button has a gray background, it means that’s the approved translation.
3. Use this button to delete a suggestion. You can delete suggestions in a few cases, for example: if they’re in English or in a different language than the one being currently proofread; if it’s completely different from what it should be, meaning it’s the translation for another string; or if it’s nonsense or something that is not related to the string, Crowdin or Hornet at all.