I forgot my password!

Did you forget your password? Please, follow the instructions:

On Android

  • On the login screen on your device, tap Forgot Password
  • Enter your e-mail
  • Confirm the procedure by tapping the Reset option

On iOS

  • On the login screen on your device, tap Forgot Password
  • Enter your e-mail
  • Confirm the procedure by tapping the Reset option

On Web

  • Go to Hornet’s website: https://hornet.com/login
  • On the right side of the screen, just below the login field, click Forgot Password?
  • Enter your e-mail address
  • Click Reset

If you cannot find a solution in our FAQ, please write to us at feedback@hornet.com. It is important that you include your Account ID so that we can trace your account. Your Account ID is located on your profile, on the top center of the screen, and begins with the “@” symbol.

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