How Do I Request a Copy of My Personal Data?

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  4. How Do I Request a Copy of My Personal Data?

At Hornet, we are committed to protecting your data and privacy as well as providing you access to the information you have provided us. If you would like to request a copy of your personal data, please follow the steps below:

On Android:
  • Open Hornet and go to your profile section
  • Go to "Hornet Settings” (the cog icon in the upper-right corner)
  • Click "Privacy" and tap "Request my personal data"
On iOS:
  • Open Hornet and go to your profile section
  • Go to "Hornet Settings” (the cog icon in the upper-right corner)
  • Click "Privacy" and tap "Request my personal data"
On Web:
  • Go to our website https://hornet.com and access your account
  • On the Home Screen, click on your name/profile picture in the upper-right corner of the screen
  • Click "Account" and tap "Request data" button

If you have deleted your Hornet account, you will not be able to access the download my data button, as you no longer have an account on Hornet. After you have deleted your account, your data is disposed of in accordance with our privacy policy. If you would like to learn more details, please visit https://hornet.com/about/privacy-policy/

If you cannot find a solution in our FAQ, please write to us at feedback@hornet.com. It is important that you include your Account ID in the email, so that we can trace you account. Your Account ID is on your profile and begins with the ‘@’ symbol.

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