I Have Been Suspended

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We’re sorry to hear that your account was suspended.

There are several reasons why it might have happened, but a general answer is that it was due to violations of our terms of service and/or usage guidelines.

Our moderation team needs to ensure that all profile contents stick with these rules and, unfortunately, it may mean suspensions sometimes.

Suspended users don’t have access to Hornet and will receive an account suspended error message when attempting to log in.

Here are the most common reasons for account suspensions:


If you cannot find a solution in our FAQ, please write to us at feedback@hornet.com. It is important that you include your Account ID so that we can trace your account. Your Account ID is located on your profile, right under your name, and begins with the “@” symbol.

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