When viewing the grid, we indicate how recently a user has been online:
Someone who is online now or was online in the last 30 minutes
Someone who was last online over 30 minutes ago
Remember that Hornet members get push notifications for new messages so if you send someone who’s offline a message, they should still get notified!
If you cannot find a solution in our FAQ, please write to us at firstname.lastname@example.org. It is important that you include your Account ID in the email, so that we can trace you raccount. Your Account ID is on your profile and begins with the ‘@’ symbol.